The Power of “WE”

The leader’s language is revealing. I recently came across this video on leadership. It reminded me of a conversation I had several years ago with a manager I’d been mentoring. The manger came to me with a BIG problem. He was having a difficult time getting his team to buy in to “his” goals and objectives.

After observing him in several one-on-one discussions and during team meetings, I approached him with a suggestion.

Why the Next 60 Days Are Critical

Why are the next 60 days so critical? There are very few times during the year that are as important as September, October, and early November.

The next 60 days will determine your success for the next 6 months!

Driving Unbeatable Sales Numbers!

Someone recently ask me, “What are the critical things they should do to drive more sales for their business?”

I was pretty busy at the time, so I responded with six quick bullet points. Today, I decided to provide all of my readers with an expanded, more detailed version. Actually, it’s a specific breakdown of how I personally try to build my sales week!

The Difference Between Sorry and Effective

Earlier in the week I mentioned that I have begun to solidify my view on whether or not a manager/leader should apologize. Although most responses overwhelmingly lean toward the affirmative, I think it is slightly more complicated than that.

Do I think managers should apologize? Yes… and uh… well… sometimes no.

Does Your Manager Owe You An Apology?

I’ve worked for bosses who hold polar opposite views on the issue of whether or not a manager should apologize. One believes that a manager should never apologize to their employees. The other makes it a practice to apologize regularly for wrongdoings. During the last few months, I’ve begun to solidify my views on the subject. Before I share my opinion…

What do you think… should leaders/managers apologize?

Your Very Best Will Change Your Life

Check out this video. Although I’ve watched it many times, I never get tired of it. Following the video, you’ll find a list of favorite one liners that I’ve picked out for emphasis…

What are the things that you need to take hold of… things that by giving your very best… will change your life?

When Nothing Is Ever Good Enough

If meets expectations isn’t acceptable, then it shouldn’t be “Meets”. Those goals should be “Requires” and an acceptable “Meets” expectations standard should be established. Of course that creates the quandary… If someone achieves the new accepted standard… Does that mean “Meets” expectations is good enough? Of course it does! I’ll let you in on a secret. I failed in my first management position. I had people who couldn’t… or should I say wouldn’t hit their goals. Although there are many pieces to the puzzle, I will only pinpoint a few in this post.

Is Meets Expectations Good Enough?

Reader Q & A:
I’ve known a lot of sales managers who frown upon “meets expectations” performers.

What do you think? Is “meets expectations” good enough?

I look forward to reading your thoughts on this one… I’ll share my opinion on the next post!

13 Ways to Make Your Boss Love You!

The best relationship you can build at work is with your boss. Most people come to work and focus their attention on building relationships with their co-workers and with their clients, but they don’t even think about building a strong working relationship with their manager. The irony is… interactions with your boss can make or break the emotional outcome of your entire day. You can walk into just about any office and in a very short time; you can tell… that’s the “golden child”. Everybody wants to be a part of that club. Here are 13 ways to earn your way into “the circle”…

Your Sales Team Needs What Your Customers Want

by Mark Allen Roberts

Business leaders and owners are battling through similar challenges these days. My business is down, we are struggling, the economy is killing us. I have our team doing what we did in ‘93, but this time it just isn’t working…” Your entire team is watching you and they are wondering… Will I lose my job? Should I work on “plan B” and try to find something else? Do our leaders know what they are doing? Will they be able to take us out of this storm?

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