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Manager Catch 22s

It humors me to think about how many “no win” situations mangers can get sucked into. We’ve all been there. For example… Employees often complain about how their manager didn’t train them on “something.” Yet when the manger schedules a formal training, those same employees complain about losing valuable selling time.

Another example revolves around the idea of micromanagement. The employee who at first complains about needing space, will later turn around and accuse the manager of “spending time with everyone else but me.”

Does Your Manager Owe You An Apology?

I’ve worked for bosses who hold polar opposite views on the issue of whether or not a manager should apologize. One believes that a manager should never apologize to their employees. The other makes it a practice to apologize regularly for wrongdoings. During the last few months, I’ve begun to solidify my views on the subject. Before I share my opinion…

What do you think… should leaders/managers apologize?

10 Leadership Principles for New Managers

1. Power – It isn’t about who has the most authority. It is about who has the most influence. Develop unity among the most persuasive members of your team.

2. Character – Integrity is the strongest foundation when building long-term success.

3. Opportunity – It’s easy for people quit if they can’t see a light at the end of the tunnel. The leader must…

17 Things You Have to Know!

1. Know the Vision – Sometimes managers get caught up in talking about the numbers over and over and over again. Although it is mostly about the numbers, it is also important to know what those numbers represent. Share the vision and the numbers will grow!

2. Know the Goals and Expectations -Print a copy of your goals for each month, quarter, and year and post them prominently in a spot where you see them every day.

Are You Hiring the Right People?

by Mark F. Herbert

I typically have an instant response for executives and business owners who ask me what differentiates great companies from “good companies”. My response is…

Your Happiness is Your Responsibility

Sometimes leaders get caught up in trying to make everybody happy, but happiness is an emotion, and it isn’t your role to manage people’s emotions. There will always be those who sit around waiting for someone else to…

Separating Excuses from Reality

Some managers get sucked into believing every excuse for why the team or an individual is struggling. Other managers refuse to listen to any feedback and sometimes miss instances where real issues exist…

Turnover – When Loyalty Runs Thin

People leave companies for many reasons… from new opportunities… to non-performance issues… to bad relationships with their boss. It’s clear that loyalty between organizations and employees is running thin…

10 Tips for Guaranteed Sales Success

Check out these 10 tips for guaranteed sales success. Each tip includes a BONUS article!

Back to Basics – Part 2

There were a number of people who asked me how I would improve on the “Back to Basics” email… and I think the answer lies with Liz Blake’s response. You can find her version of the letter as the 18th post below the article. Instead of me trying to improve on her fantastic response… Let’s take it to another level!

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